Work & Experiences
A career journey.
Advanced degreed sales enablement and training practitioner with 10+ years of experience in sales, sales enablement/training, product management/marketing, strategic programming, and adult learning experience. Expert advisor and developer providing sound sales and learning programming to meet business and sales objectives.
Functional Resume
Sales Enablement & Training
SALES ENABLEMENT & TRAINING CONSULTANT
Self-employed, Dallas, Texas
2020 – Present
Consultative, design, and development services:
- Standing up new sales enablement function
- Sales enablement programming (not limited to): New hire onboarding, GTM enablement, Partner enablement & onboarding, Product & performance certification, Sales Coaching, and Sales methodology implementation
Training and Development services:
- Training program & curriculum design and development
- ILT, vILT instructional design and development (eLearning, video, how-to, explainer videos, presentation, facilitator guide, learner materials)
- Visual design solutions: content visual designer for print and website development
Recent Projects (Contract W2, 1099)
- American Express: Sales Training Consultant
- Mack Trucks: Sales Enablement Project Lead, Curriculum, and Instructional Developer (supervised 2 instructional designers)
- Cox Automotive: Lead Instructional Designer (coached 3 instructional designers)
- Malwarebytes: Sales Enablement & Training Consultant
- Teradata: Instructional Development Consultant (2 projects)
Lead, Global Sales Enablement & Training
CommScope
Nov 2019 – April 2020
As a people manager, I provide strategic leadership and oversight on all things training and development (new hire onboarding/bootcamps, continuous learning, GTM enablement, Etc.) for 700 enterprise professionals (inside sales, account executives, system engineers, customer service, Etc).
Principal, Global Sales Enablement and Development
Sabre
Apr 2018 – Nov 2019
As a people manager, I provide global (ANZ, EMEA, APAC, LATAM, and NAM) strategic leadership, oversight on all short and long-term projects and programs all things direct and indirect (partner):
- field sales ops enablement
- new hire sales onboarding/bootcamp through nesting
- sales training
- GTM enablement
- continuous development and enablement for 170 enterprise sales professionals (inside sales, account executives, system engineers)
The goal was to drive revenue growth and customer satisfaction through enablement and training efforts. Evaluate the effectiveness of training and sales enablement projects and programming.
Manager, Global Sales & Partner Enablement
Symplicity
Feb 2017 – Apr 2018
As head of global education & partner enablement (new hire and partner onboarding/bootcamps, continuous learning, GTM enablement, etc.), I managed direct and partner sales enablement and training practices, such as, but not limited to: onboarding through nesting program design, development and delivery, ongoing learning and development plan, operations effectiveness and strategy through innovative enablement practices for direct, SDRs, resellers (ANZ, EMEA, APAC, LATAM and NAM) and account management teams for all product lines (Enterprise & SaaS solutions). Also, I performed traditional enablement project and program management functions by leading teams across the business. (e.g., but not limited to content development, systems operations, coaching, soft skills, leadership training, managed course, and learning management authoring platforms, et al).
Global Sales Enablement Program Specialist
Hobsons
Nov 2015 – Feb 2017
I developed and managed new hire onboarding/bootcamp through nesting, and continuous training and development strategy through innovative content development, both external and internal facing for all product lines (Enterprise SaaS solutions, LMS, CRM, instructional technology). Performed standard sales enablement and training and development functions. The goal was to drive revenue growth and customer satisfaction through enablement and training efforts while providing recommendations and oversight of short and long-term projects. I Evaluated effectiveness of training and sales enablement projects and programming. Supported and often managed change management initiatives by preparing internal staff for change (e.g., policies, roles, operations practices, communication).
Learning, Development & Educaiton
Learning, Development, and Instructional Designer
Self-employed, Dallas, Texas
2020 – Present
Training and Development services:
- Training program & curriculum design and development
- ILT, vILT instructional design and development (eLearning, video, how-to, explainer videos, presentation, facilitator guide, learner materials)
- Visual design solutions: content visual designer for print and website development
Recent Projects (Contract W2, 1099)
- Intuitive Surgical: L&D Instructional Designer & Training Producer
-
Advanced Health Institute: Instructional Designer & Edu Coordinator
- Parkland Hospital: Sr. Learning Consultant
- Cardinal Health: L&D Project Consultant
- American Express: Lead Training Content Developer
- CompTIA: Course Developer
- Mack Trucks: Sales Enablement Project Lead, Curriculum, and Instructional Developer (supervised 2 instructional designers)
- Cox Automotive: Lead Instructional Designer (supervised 3 instructional designers)
- Malwarebytes: Sales Enablement & Training Consultant
- Teradata: Instructional Development Consultant (2 projects)
Education Program Specialist
Wesley Housing Development Corporation (non-profit)
Apr 2014 – Nov 2015
Developed, supervised, scheduled, and delivered direct services in academic and enrichment programming to elementary grades (1st – 6th) and teens (7th – 12th). Created, scheduled, managed, and delivered after school and summer camp activities and lesson plans. Ensured youth learnings and development through various means of assessment and measurement while documenting outcomes. Managed and delivered academic and enrichment programming in the areas social and emotional learning through various grant-funded programs. Documented on daily and weekly basis program outcomes, impact, and student observations in writing, verbally and program management software system. Exercised classroom and behavior management techniques and strategies. Supported and often managed change management initiatives by preparing internal staff for change (e.g., policies, roles, operations practices, communication).
Senior Manager, Product Management & Market Development
McGraw-Hill Education
Apr 2009 – Apr 2012
As a member of the executive leadership team, I oversaw the day-to-day processes and budget of project and product development for print and digital educational learning systems while identified potential (seeding) customers. General Duties: I oversaw the day-to-day processes and budget of market development projects for go-to-market first and revision titles for print and digital educational learning systems to meet P&L and revenue goals. SaaS products consist of CM, LMS, CRM, and instructional technologies.
Sales
Director, National Sales & Partnership
NBC Learn, NBC News
Apr 2012 – Jun 2013
As a people manager, I provide strategic leadership and oversight on all things training and development (new hire onboarding/bootcamps, continuous learning, GTM enablement, etc.) for 700 enterprise professionals (inside sales, account executives, system engineers, customer service, etc).
Senior Manager, Strategic Partnerships & Accounts
McGraw-Hill Education/CTB
May 2007 – Apr 2009
As a quota-bearing member of the leadership team, I oversaw a broad range of large-scale district and state-wide, high-stakes, standardized assessments, reporting, and evaluation programs (e.g., cognitive, non-cognitive; workforce placement, college and career readiness). Prospected, qualified, and cultivated new and district expansion opportunities during cold-call, adoption, implementation, and renewal. Managed and executed contract renewal, upgrade, and expansion life cycle plan.
Senior Consultant, Elementary/Secondary Services
ACT, Inc. (non-profit)
May 1996 – May 2007
As a sales contributor, I sold large-scale education products and services in K-12, post-secondary and workforce development agencies (e.g., schools/districts, state educational agencies, ESCs, etc.). Managed end-to-end sales process (prospecting, sales presentations, closing, account management). Advised on educational programming and curriculum and instruction practices. Designed and delivered professional development training for educators and school/state officials. Gave sales presentations, followed-up on educational workshop leads, and ensured customers’ accounts were renewed. Writer and manager of regional ACT Education Newsletter.
Multimedia Design & Production
Freelancer, Multimedia & Video Production
VOOVEO LLC
Jan 2013 – Present
Business owner of VOOVEO LLC. VOOVEO is a multimedia video production studio that creates explainer/marketing, how-to, promotional, and presentation videos and provides eLearning instructional design development and consulting.
- Skilled in all aspects of video pre-and-post production: concept design/development, script writing and development, storyboarding, and video editing using Adobe suite of applications (e.g., Adobe Creative Cloud suite of products: After Effects, Premium Pro, PhotoShop; and Magix).
- eLearning instructional design and development using Adobe Captivate and Articulate suite, authoring tools.
- LMS host and manage services (Adobe Learning Manager LMS, formerly Captivate Prime)