+01 773.354.7772 mpmckinney55@gmail.com

Lifecycle of a Flight

Sales • Product Training • Sales methodology
View This CourseViewing Instructions

Skills

  • Project Mgmt.
  • Content/asset creation
  • Storyboarding
  • Script writing
  • Copywriting

Tools & Systems

  • Adobe Captivate
  • Adobe Premiere Pro
  • Adobe Media Encoder
  • PowerPoint

Deliverables

  • eLearning course
  • Communication
  • LMS Set up
  • Reporting

End User

  • Account Directors
  • Account Executives
  • Business Development Managers
  • Customer Success Managers

Collaborators

  • Product Management
  • Product Marketing
  • Solution Engineer
  • Sales Leadership

Project Info*

Outcomes

  • Able to explain how Sabre solutions are used
  • Understand how Sabre solutions are used

Impact

  • Pre-training: Reported “Strongly Agree/Agree” confident to explain this solution 18% 18%
  • Post-training: Reported “Strongly Agree/Agree” confident to explain this solution 67% 67%

My Role

  • Project manager
  • Learning experience advisor
  • Instructional designer
  • LMS administrator
  • Trainer/Coach

Challenge

Sabre sales organization restructured from three sales business solutions to two that required cross-training product and industry knowledge. All sales team members and support roles needed to be trained.

Solution

Created, designed, and managed cross-training program. This course was one of many cross-training product related topics.

 Approach

  • Surveyed role-based end-users on product and industry knowledge to gauge the level and type of learning required
  • Became SME on the topic
  • Collaborated with SMEs to create and design learning programs and materials
  • Built, designed, and managed cross-training program

Duration

Hours of Project and Development Time

*Project Info does not reflect nearly all comprehensive elements, from concept to publish (e.g., tasks, activities, reviews, outcomes, results), of this project.

Course: Lifecycle of a Flight

First-time viewer:
Step 1: Launch the course by logging in to SymplyLearn, a secure Learning Management System (LMS). This instruction applies to first-time viewers only. 

Step 2: Log into the SymplyLearn platform by using the credentials below.

Email address: mikem@vooveo.com
Password: Portfolio@1 (case sensitive)

Step 3: You will land on the course introduction page. First-time viewers might need to click “Enroll” in the course.

Returning viewer:
Use the credentials above, and log into SymplyLearn to launch the course.